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Relationship Officer

Suryoday Small Finance Bank
Experience : Freshers
Location : Raipur(Raipur-Others), Mumbai(Goregaon West , Kalyan , Wadala , Mumbai-Others), Ratlam
Per Month: Rs. 12,500 - Rs. 25,000
Posted on 13 Aug 20
Job is expired
Job DescriptionLast Date 12 Oct 20
  • New Member Acquisition & Existing Customer Retention


  • Cross sell other products to the eligible customers introduced by Suryoday


  • Doing on time collections & handover daily to the Audit Officer before the Banking hours


  • Visit members and follow up for OD payments in a courteous and professional manner




  • Interact with customers in a courteous and professional manner and provide prompt and quality service to the customers


  • Take regular feedback from the customer and share with the Branch Manager/Area Manager to enhance the quality of our products and services


  • Proactively informing the applicants if their applications get rejected with valid reasons


  • Educating the centers about the benefits of making on time payment


  • Being transparent with the customers in explaining the product, policies, repayment schedule, insurance, processing fees and other product related information, educating them about the benefits of making on time payments and demonstrate high level of integrity as per the code of conducts of Suryoday


  • Verify and collect all the documents required


  • Fill in all the details asked in the KYC form and submit the 100% filled KYC along with all other mandatory documents to the BM


  • Visiting the customers’ residence / business for conducting the Center Point Verification (CPV)


  • Conducting the Centre Meetings as per the process


  • Capture attendance of the members during the center meetings and ensure that all members are present for all the center meetings


  • Conduct Center Group Trainings (CGT) for all members as per process


  • Attend the training programs as per the schedule


  • Any other task related to official work of Branch


  • Relationship Officer
  • Experience : Freshers
  • Per Month : Rs. 12,500 - Rs. 25,000
  • Job Type : Full Time
  • Interview Type : Face to Face Interview, Telephonic Interview


Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description
Suryoday Small Finance Bank
Job is expired
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