IBM jobs - Remedy Admin Development

Remedy Admin Development

IBM
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 2
Applications: 12
Openings: 1

Job Description

Your Role and Responsibilities
You are responsible for design, development, deployment and maintenance of IT infrastructure, application and business service monitoring, alerting and reporting.

Responsibilities:
  • Installation, Upgrade, Customization, Administration and Support of BMC Remedy AR System along with ITSM Suit and applications, Mid-Tier
  • Upgrade, Administration and Support of BMC Atrium Discovery and Dependency Mapping (ADDM) tool and Synchronization of ADDM with CMDB
  • Integrations with third party applications like IBM Maximo, IBM Websphere, xMatters, Lotus Notes.
  • BMC Atrium CMDB, Reconciliation Activities, AIE
  • Approval Server Configuration
  • Incident management, Change Management, Problem management
  • Remedy knowledge management
  • Service Level Management
  • Asset Management
  • Service Request Management
  • DSO, Email Engine, Web Service
  • Integration of ARS Application with Third Party tool
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Required Technical and Professional Expertise
  • Minimum 6-10 Years of Experience BMC Remedy
  • Hands-on implementation experience on the following BMC products - BMC
    Remedy ITSM, Atrium CMDB, ARS 7.6.x, SRM and ITSM suite Web Services.
  • Expertise in implementing BMC Remedy Change Management, Incident Management, Problem Management.
  • Proficient in configuring the Change approval process and the Service Level Management
  • Expertise in implementing the SRM on AIF's.
  • Working knowledge of Remedy integration
  • Solid understanding of BMC Remedy architecture and its
    components.
  • Good understanding on Common Data Model of BMC Atrium CMDB
  • ITIL Foundation certification.
  • Proven verbal & written communication skill.
Preferred Technical and Professional Expertise
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications

Job Particulars

EducationBCA, BE/B.Tech, BSc
Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id472968
StateTelangana
Country India

About Company

International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
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