Lauren Information Technologies Pvt Ltd jobs - Remote Desktop Support

Remote Desktop Support Service Desk EUS Analyst Lauren reCAPTCHA challenge Remote Desktop Support Service Desk EUS Analyst Job Description Excellent communication skills and telephonic etiquettes Excellent organizational skills Incident Management experienceManaging incidents including business expectations and communication Good written and verbal communication Operating System Windows 7 Windows 10 Hardware diagnostics and support leveraging OEM vendor support Basic Application Troubleshooting Basic User Security Group Active Directory administration Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 Windows 10 Experience with using and troubleshooting Outlook 2010 within a network environment permissions calendar sharing and delegation An ITIL qualification is preferable Experience 3 Years Location