IProton jobs - Remote MS Tech Support

Remote MS Tech Support

IProton
experience Fresher
salary Salary not disclosed
qualification
Job is expired
Posted: 1 Year ago
Views:
Applications:
Openings: 2

Job Description

We are looking for 2 engineers as Remote MS Tech Support proficient with supporting Microsoft products as Windows 10 / Window Serves / Office 365 / Azure Administration and basic network support across different firewall vendors for inhouse support in UK. This role is 24 X 5 remote support only, some weekend work may be possible at time. You will be working in the shifts lasting 2 weeks. Please contact for more details.
  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills

Job Particulars

Role 
Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 1696685
Locality Address Central Delhi , Chanakyapuri
State Delhi, Uttar Pradesh
Country India

About Company

iProton Ltd. is a UK based LTD. company. We advise clients on BCP / DR and BAU support on MS technologies.

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