About Company-India-based Internet company. The Company delivers digital content and e-commerce marketplace services.
The Company delivers news and information, enterprise e-mail services, online shopping marketplace and Internet-based local television advertising platform. These services are delivered on personal computers (PCs),tablets and on a range of mobile phone platforms. The Company's secure Internet platform provides a communication suite to businesses of all sizes. The Company's subsidiaries based in the United States manage the online and print assets, namely the India Abroad Newspaper.
· Bachelors degree in any stream
· At least 2yrs experience of Pre-Sales & Customer Support specific to web technologies
· Excellent oral, written and interpersonal communication skills;
· Proficiency in MS Office, especially Excel and PowerPoint
· Demonstrated ability to work as an effective team member
· Ability to determine appropriate priorities and be self-directed
· Demonstrated ability to maintain a fast work pace, managing multiple priorities simultaneously often under pressure while maintaining a positive attitude.
· Ability to achieve results in the absence of overt guidance is expected
· Renewal Forecasts and Quarterly Renewal Collections of Enterprise Customers.
· Anticipate Customer issues, Co ordinate with Support team for timely resolution and ensure maximum retention by managing strong relationship.
· Follow up on Pre Sales requirement and provide regular updates including administrative support to the Enterprise customers and Sales force
· Compile data and prepare reports including complex documents / graphics as required
· Establish and maintain positive communication links with the Enterprise Customers
· Implement and consistently improve operational practices and procedures assigned
· Facilitate the Order Processing and approval of Purchase Orders
· Ensure Purchase Order records are kept in accordance with company policies and standard practices
· Ensure immediate Business Partner Commission claims processing and cheques are processed & released in a timely manner
· Work and follow up aggressively on the other duties as assigned
Salary- 3L to 3.5L
Location -Mahim
Call for details
Rachna
9073197999
Team Lease Services Ltd
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