Representative - Digital Servicing

Home Credit India Finance Pvt. Ltd.
Experience : 0 to 1 Years
Education : Any Graduate
Location : Bangalore
Posted on 10 Sep 19
Job is expired
Job DescriptionLast Date 09 Nov 19
Representative - Digital Servicing

Experience: 0 to 1 years

Education: Any Graduate

Location: Bangalore

Job Description:

  • Comprehend and process all email and chat correspondences from customers in a timely manner
  • Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat
  • Complete all customer care follow-ups in a timely fashion
  • Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service
  • Provide alternatives & Superior customer experience on emails and chat
  • Ability to take quick decisions and respond to customer inquiries in an appropriate manner
  • Be nimble and flexible to serve in multi-channel environment as per business requirement
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Home Credit India Finance Pvt. Ltd. is a leading Non-Banking Financial Company (NBFC) in consumer finance lending. The company is committed to drive credit penetration and financial inclusion by offering large financial solutions that are simple, transparent and accessible to all. With largest penetration in sub Rs. 10,000 category, Home Credit India has an employee base of over 15,000 and has been consistently expanding operations since its entry in 2011, with its operations spread over 179 cities across 20 States in India. 
Job is expired
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