We are looking for a skilled Key Account Management Executive to maintain the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
Developing a solid and trusting relationship between major key clients and company
Resolving key client issues and complaints
By being in every meeting and calls with customer
Developing a complete understanding of key account needs
Should be technically sound in terms of understanding discussion and requirements from the customer and technical teams
Acquiring a thorough understanding of key customer needs and requirements
Managing communications between key clients and reporting manager
Strategic planning to improve client results
Working with technical teams, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of deliveries are being provided and all client needs to be met
Collaborating with the sales team to maximize profit by up-selling or cross-selling
Meeting all client needs and deliverables according to proposed timelines
Meeting the sales target defined for the respective account
Our approach of using expert systems and automation in IT infrastructure and cloud management helps companies save 20 to 40% costs, achieve 3 to 10 times faster response to business, eliminate errors in operations and present value of IT in business terms.If you are looking for solution partner or services partner to help you manage your IT, we can bring in unique tools, innovative approaches and years of experience serving customers of various sizes across the world.
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