Research Sr Specialist I

JPMorgan Chase & Co.
Experience : 0 to 2 Years
Location : Bangalore
Job Role : Others
Posted on 04 Jan 20
Job is expired
Job DescriptionLast Date 21 Feb 20
Research Sr Specialist I

Req #: 190112710

Location: Bangalore East, KA IN

Job Category: Operations

Employment Type: Full Time

Job Responsibilities:

  • Ensure sound understanding of the Standard Operating Procedure
  • Analyze cases and apply resolutions methods as per SOP guidelines
  • Manage case inventory & ageing as per pending guidelines
  • Refer and transfer complex issues/inquiries to Subject matter expert & Team Leader
  • Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turnaround time
  • Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency
  • Take active participation in PMR, Q-board, and team huddle and also identify areas for process improvement
  • Complete the assigned trainings in time
  • Graduate in Commerce with 0-2 Years of experience


  • Basic understanding of Accounting Knowledge
  • Oral & written communication skills
  • Adaptability to change
  • Attention to detail
  • Ability to work as a team
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.
Job is expired
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