Advanced Search
Enter skills or designation keywords
Enter valid location

Reservation Customer Support Executive

AB Tours and Travel
0 to 2 Years
Ahmedabad(Adalaj ...)
8,000 - 12,000 Per Month
Job is expired
Posted on 01 Jan 19
Job DescriptionLast Date 02 Mar 19

  • (only females are preferred)
  • Attend to all Walk-in / telephonic / Email queries of customers
  • Understand customers’ requirements and provide accurate, comprehensive information.
  • Coordinate with the Support Team for Customized quotations, if required
  • Promote sale of the products for domestic travel
  • Payment Collection and handover to Accounts/Head Office
  • Follow up on enquiries rigorously to ensure maximum conversions
  • Coordinate with the Support Team to manage bookings
  • Maintain booking Inventory/online booking portal Inventory.
  • To create/maintain excellent relationships with clients and be able to generate business
  • Reporting of Day to day working to Manager or Business head on daily bases.
  • Any other responsibility as and when assigned by the business head or manager.
  •  Complete office based Job
Competency Requirements:
  • Good communication skill in English (both verbal and written) , Gujarati & Hindi
  • Negotiating/ influence abilities
Other requirement:
  • Sales-Centric Attitude/ Business sense
  • Well versed with MS- Word, Excel and Internet browsing
  • Good personality, willingness for work hard & enthusiastic.
  • Knowledge of Tourism industry, Tourist places, Indian Geography, etc.
  • Awareness of Hotel operations, flight booking systems, etc. as required for travel agency

Job Role

Job Type

Interview Type

Face to Face Interview

Company Description
AB Tours and Travel  operates in Long Term Hotel Management Contract / Lease of Hotels / Sales and Marketing service contract. Company has head office in Ahmedabad. Apart from the hotel, we are one of the leading DMC (Destination Management Company) for Gujarat Tourism. We have different tie up with Hotels / Resorts at all the major tourist destinations in Gujarat.