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AB Tours and Travel jobs - Reservation Customer Support Executive

Reservation Customer Support Executive

AB Tours and Travel
location
Ahmedabad
experience 0 to 1.5 Years
salary 10,000 - 15,000 Per Month
qualification
B.Com, BA, M.Com, MA, BCA, BSc, MCA, MSc, Other Post Graduate
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Posted: 5 Years ago
Views: 13
Applications: 0
Openings: 3

Job Description

  • (only females are preferred)
  • Attend to all Walk-in / telephonic / Email queries of customers
  • Understand customers’ requirements and provide accurate, comprehensive information.
  • Coordinate with the Support Team for Customized quotations, if required
  • Promote sale of the products for domestic travel
  • Payment Collection and handover to Accounts/Head Office
  • Follow up on enquiries rigorously to ensure maximum conversions
  • Coordinate with the Support Team to manage bookings
  • Maintain booking Inventory/online booking portal Inventory.
  • To create/maintain excellent relationships with clients and be able to generate business
  • Reporting of Day to day working to Manager or Business head on daily bases.
  • Any other responsibility as and when assigned by the business head or manager.
  •  Complete office based Job
Competency Requirements:
  • Good communication skill in English (both verbal and written) , Gujarati & Hindi
  • Negotiating/ influence abilities
Other requirement:
  • Sales-Centric Attitude/ Business sense
  • Well versed with MS- Word, Excel and Internet browsing
  • Good personality, willingness for work hard & enthusiastic.
  • Knowledge of Tourism industry, Tourist places, Indian Geography, etc.
  • Awareness of Hotel operations, flight booking systems, etc. as required for travel agency

Job Particulars

Role Others
EducationB.Com, BA, M.Com, MA, BCA, BSc, MCA, MSc, Other Post Graduate
Who can applyFreshers and Experienced (0 to 1.5 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id125107
Job Category BSc/BCA/BBM
Locality Address Adalaj , Bodakdev , C G Road , Gurukul , Memnagar , Naranpura , Navrangpura , Paldi , Prahlad Nagar , Ranip , Sarkhej , Satellite , Sola , Thaltej , Vastrapur
StateGujarat
Country India

About Company

AB Tours and Travel  operates in Long Term Hotel Management Contract / Lease of Hotels / Sales and Marketing service contract. Company has head office in Ahmedabad. Apart from the hotel, we are one of the leading DMC (Destination Management Company) for Gujarat Tourism. We have different tie up with Hotels / Resorts at all the major tourist destinations in Gujarat.
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