Niraamaya Retreats jobs - Reservation Executive

Reservation Executive

Niraamaya Retreats
experience Fresher
salary 15,000 - 25,000 Per Month
qualification
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Posted: 4 Years ago
Views: 2
Applications: 4
Openings: 3

Job Description

Dear Candidates,
Please do not apply if you don't have these minimum Standards.
**

  • Noble Person with High interpersonal Skills, Excellent verbal and written English communication skills. Efficient, Good at organizational skills, high level of initiative, ability to multitask and perform duties assigned within tight deadlines.
  • Located in Bangalore
  • Full-Time Graduate.**

Responsibilities and Duties
− The upbeat and positive attitude throughout the entire day
− Excellent communication skills, both verbal and written
− Ability to work in a high pressured environment
− Highly organized people with the ability to prioritize and multitask
− Natural ability to sell products enthusiastically
− Ability to build rapport and create professional relationships
- Exceed our customers’ expectations by delivering service in a professional, knowledgeable and accommodating way.
− Remain calm, patient and polite if receiving customer feedback.
− Are confident, self-motivated and demonstrate a passionate commitment to the business.
− Friendly, professional, honest, reliable and trustworthy.
− Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way.
− Bring a positive attitude to work, co-operating closely with team members and other departments .
− Set a great example for new employees.
Required Experience, Skills and Qualifications
− To deal efficiently and politely with all telephone, email, internet, Chat and ‘in-person’ inquiries.
− To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.
− To maximize revenue by converting inquiries, recognizing business prospects and opportunities to up-sell venue services.− To liaise with clients and customers to coordinate corporate events whilst building rapport and creating professional relationships.
− To exercise effective listening to capture relevant information and provide a premium experience for the guest
− To liaise with all departments to ensure the best service is provided to our customers.
− To ensure that all work meets company standards and is according to the training given; all function paperwork must be accurate and complete, including catering requirements, guest preferences, booking supplements, and payment details.
− To create daily floor reports detailing reservations.
− To have in-depth knowledge and understanding of the operation of the business including all food and drink menus and SPA treatment details ensuring the ability to provide a thorough response to customer inquiries.
− To undertake general administration duties.
− To observe the Company’s rules and procedures and carry out any reasonable request made by their Manager, Supervisor or the Duty Manager.
− To attend training sessions and team meetings as required and to be involved and contribute to these.
Benefits
Performance Incentives
PF
Gratuity
Group Medical Insurance Coverage
Group Personal Accident Insurance Coverage


Job Particulars

Role Others
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id272608
Job Category Others
StateKarnataka
Country India

About Company

Head Quartered in Bangalore, India, Niraamaya Business Group – a division of Jupiter Capital - operates Niraamaya Retreats, a group of boutique retreats, headed by a team of professional hoteliers bringing on board more than half a century of combined experience in the industry. Consistent with our key principle of operating boutique properties – small in inventory and high on luxury and the wellness experience.
Based out of Bangalore Corporate Office

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