Spicejet airlines jobs - Reservations Executive

Reservations Executive

Spicejet airlines
location
Kolkata(Alipore,Baranagar,Chandni Chowk,Dalhousie,Dum Dum)
experience Fresher
salary 17,000 - 22,000 Per Month
qualification
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Posted: 2 Months ago
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Job Description

  • Should have Understanding of Airline/Aviation/Travel industry.
  • Should have knowledge of Travel B2B market or any of airlines.
  • You will be team member of FareHawker GroupDesk, will responsible for handling of Group Queries (both domestic and International).
  • Will need to action group queries by coordinating with concern senior person.
  • Will need to talk to travel agents/ B2C understand their requirement about group booking try to match budget for group confirmation.
  • Will need to reply Flight and Fare Enquiries emails.
  • Handling Group Ticketing and Refunds/re-booking of tickets.
  • Handling airlines ticket booking mails from both internal external customers.
  • Handling cases (Query / Request / Complaint / Appreciations).
  • Dealing with various internal departments/ airlines.
  • Offering alternative flight fare solutions where appropriate with the objective of retaining customer's business.
  • Communicating with customers using web-based tools and demonstrates the associated proficiency writing/grammar and hence are able to write concise and clear emails and letters.
  • Making recommendations according to customer need and complaints.
  • Maintaining reports in excel.
  • Performing other duties as assigned by management.
Role CategoryTicketing/Travel/Documentation

EducationUG :Any Graduate in Any Specialization PG :Post Graduation Not Required

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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview

About Company

Spicejet airlines
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Spicejet airlines recruiting Reservations Executive candidates nearby Kolkata,.Spicejet airlines vacancies for Reservations Executive is recruited through Written-test, Face to Face Interview etc.
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