Spicejet airlines jobs - Reservations Executive

Reservations Executive

Spicejet airlines
experience Fresher
salary 17,000 - 22,000 Per Month
qualification
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Posted: 3 Years ago
Views: 34
Applications: 54
Openings: 6

Job Description

  • Should have Understanding of Airline/Aviation/Travel industry.
  • Should have knowledge of Travel B2B market or any of airlines.
  • You will be team member of FareHawker GroupDesk, will responsible for handling of Group Queries (both domestic and International).
  • Will need to action group queries by coordinating with concern senior person.
  • Will need to talk to travel agents/ B2C understand their requirement about group booking try to match budget for group confirmation.
  • Will need to reply Flight and Fare Enquiries emails.
  • Handling Group Ticketing and Refunds/re-booking of tickets.
  • Handling airlines ticket booking mails from both internal external customers.
  • Handling cases (Query / Request / Complaint / Appreciations).
  • Dealing with various internal departments/ airlines.
  • Offering alternative flight fare solutions where appropriate with the objective of retaining customer's business.
  • Communicating with customers using web-based tools and demonstrates the associated proficiency writing/grammar and hence are able to write concise and clear emails and letters.
  • Making recommendations according to customer need and complaints.
  • Maintaining reports in excel.
  • Performing other duties as assigned by management.
Role CategoryTicketing/Travel/Documentation

EducationUG :Any Graduate in Any Specialization PG :Post Graduation Not Required

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id493027
Job Category Others
Locality Address Alipore , Baranagar , Chandni Chowk , Dalhousie, Dum Dum
StateWest Bengal
Country India

About Company

Spicejet airlines
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