Job Summary
Post- Restaurant Manager.
Responsibilities and Duties
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
Requirements
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manageror similar role
- Strong leadership, motivational and people skills
- Acute financial management skills
- Bachelor's degree/ Hospitality management course
Benefits
Job Type: Full-time
Salary: ₹192,000.00 to ₹216,000.00/year