Responsible For Food Safety & Hygiene.
Ensure Everyday Store Maintenance And Cleanliness.
Maintain Store Inventory Management.
Maintain Store Checklists and Communications.
Customer Service.
Manage Staff Roaster.
Training New Employees Maintain Training Calendar.
Recruit new team members as per the requirements for a Shift.
Ensure Mystery Diner (QSC) targets are met & identify opportunities to improve the MD scores.
Ensure 100% Achievement on Internal Audit Scores & rectify gaps
Handling customer enquiries and complaints.
Taking reservations.
Greeting and advising customers.
Problem solving.
Preparing and presenting staffing/sales reports.
Keeping statistical and financial records.
Assessing and improving profitability.
Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
Making improvements to the running of the business and developing the restaurant.