Responsibilities and essential job functions include but are not limited to the following:
• Acts with integrity, honesty, and knowledge that promote the culture and values of
TATA Starbucks.
• Anticipates customer and store needs by constantly evaluating environment and
customers for cues.
• Maintains a calm demeanour during periods of high volume or unusual events to keep
store operating to standard and to set a positive example for the shift team.
• Develops enthusiastically satisfied customers all of the time.
• Welcomes and connects with every customer.
• Discover customer needs and appropriately suggests product with every customer to
enhance service and meet sales goals.
• Responds to customer needs and says thank you to every customer.
• Demonstrates the 'Just Say Yes' behaviour by taking care of customer needs.
• Delivers legendary customer service to all customers by acting with a “customer
comes-first” attitude.
• Assists with new partner training by positively reinforcing successful performance
and giving respectful and encouraging coaching as needed.
• Contributes to a positive team environment by recognizing changes in partner
behaviours that might signal potential problems or changes in partner morale and
performance and communicating the changes to the immediate supervisor/store
manager.
• Follows TATA Starbucks operational policies and procedures, including those for
cash handling and safety and security, to ensure the safety of all partners during each
shift.
• Maintains a clean and organized workspace so that partners can locate resources and
product as needed.
• Maintains regular and consistent attendance and punctuality.
• Provides quality beverages, whole bean, and food products consistently for all
customers by adhering to all recipe and presentation standards
Its a 6 month Apprenticeship only. After 6 months of Training will conduct a assessment and will promote to permanent Employee as promotion in Tata company and Salary also increased.