Functional Responsibilities: The Retail Executive is responsible for overseeing the delivery of products and services to customers.
Roles & Responsibilities:
1. Build customer confidence of customers by making the store experience interactive, engaging and reassuring.
2. Completing operational duties, including paperwork and sales reports as they relate to store opening and closing
3. Meeting established sales objectives by selling products and services
4. Follow Mustard Selling process and adhere to the standard operating procedure and the policies of the Organization.
5. Handling customer inquiries relating to product offerings, pricing, billing etc.
6. Maximize customer experience by solving the whole problem
7. Maintain the cleanliness and visual appeal of the store.
8. Handling customer escalations
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