· Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.
· Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
· Must treat all the customers with respect and courtesy.
· Should mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.
· Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.
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