Ensures maximum effectiveness of sales and service goals by developing, implementing, and conducting branch training programs.
· Researches new training methods and determines feasibility of use.
· Evaluates and enhances training programs to maximize revenue goals and enhance staff development.
· Conducts training on- and off-site to both general employee groups and management groups.
· Typically reports to a supervisor or manager.
· Contributes to moderately complex aspects of a project.
· Supports training financial objectives by recommending budget items; controlling costs.
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