Parmanand jobs - Retail Store Executive

Job Summary

Responsibilities include discovering and pursuing new sales prospects, understanding client requirements, providing relevant solutions, negotiating deals and maintaining customer satisfaction

Roles and Responsibilities

• Understand product compilation, their technicalities and application
• Understand customer requirements and present solutions appropriately
• Understand transaction discipline of Parmanand, and communicate same to clients and professionals
• Being an effective communication link between clients, billing and logistics
• Ensure all transactions and advances are reconciled as per company guidelines
• Escalate customer concerns and feedback to the Sales Manager
• Periodically follow up with clients on conversions of proposals, in tandem with Sales Manager
• Consistently update oneself of the new product solutions and their technicalities thereof
• Consistently upscale and polish ones presentation skills and sales talk related to product categories
• Consistently train oneself upon the market segment targeted in co-relation to the product line offered
• Consistently identify new product improvements in industry by remaining current on industry trends, market activities and competitors
• Maintaining quality service by complying with standards set by Parmanand
• Maintain customer accounts with error free solutioning and transactions
• Maintain and develop strong relationship with clients and professionals
• Ensure customer data is collected
• Ensure billing is done on the correct price of products
• Ensure relevant discounts are correctly reflecting on invoice
• Ensure tallying of receipts with orders, identifying inconsistencies if any
• Ensure sale returns are as per sales policy
• Ensure SOPs are adhered
• Ensure discrepancies if any with clients are escalated and resolved
• Align with teamwork at the workplace towards a common objective
• Groom as per Parmanand standards and adhere to the code of conduct