Moxtra Solution Private Limited jobs - Retainer - Solutions

Retainer - Solutions

Moxtra Solution Private Limited
experience Fresher
salary 20,000 - 20,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 3
Openings: 2

Job Description

Retainer - Solutions 

Responsibilities

  • Maintain a deep understanding of the Moxtra service and provide customers with the most relevant features/functionality for their specific business needs.
  • As necessary, participate in client calls to review open issues and ensure that customer concerns are being addressed, documented, and escalated as appropriate.
  • Understand customer pain points and help drive escalations by coordinating between Product Management, Support groups, and other cross teams.
  • Provide support to Customers during the ongoing implementations.

Requirements

  • Basic Knowledge of SaaS, Debugging and Troubleshooting, Databases, SDKs, API's.
  • Basic understanding of Database & any Programming language is preferred
  • Ability to handle multiple concurrent projects while adapting quickly to rapidly changing priorities.
  • Responsible, team-oriented, well-organized individual with strong communication skills.
Pay - Rs 20,000 per month (excluding TDS)

Job Particulars

EducationBE/B.Tech
Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeApprenticeship
Job Id692693
Job Category Tech Support
Locality Address Indiranagar
StateKarnataka
Country India

About Company

About Moxtra

Moxtra provides a client engagement platform designed for the mobile era. Our solutions deliver high-touch and personalized digital experiences to enhance omni-channel client engagement and accelerate transactions.

We are a fast growing start-up company with good customer base in APAC, US & EUROPE region in  Banking (Relationship / Wealth Management) & Financial Services domain.

Moxtra HQ is located at Cupertino, CA with development/support offices in China, Bangalore & Singapore.

We are looking for an experienced team player to add to our Solutions & Delivery Team. As a member of this team, you will have a unique opportunity to act as a bridge between the Customers and the Company to get the right solution delivered to the customers.

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