Kit19 jobs - Retention Specialist

Retention Specialist

Kit19
experience Fresher
salary 10,000 - 20,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 0
Openings: 10

Job Description

Retention Specialist 

Responsibilities:
  • Communicating with customers and sales representatives.
  • Analyzing customer behavior.
  • Gathering information about customer complaints.
  • Developing aggressive retention strategies based on customer feedback.
  • Negotiating with customers to renew contracts and retain business.
  • Meeting with the sales team to propose customer retention solutions.
  • Writing and presenting customer behavior reports.
  • Building positive relationships with customers and business associates.

Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id721920
Locality Address Vikaspuri
StateDelhi
Country India

About Company

Kit19 is a marketing & promotion automation tool for businesses of any size that considerably reduces the manual work from marketing & promotion activities through automated workflows & SMS/Mail campaigns. From lead automation to follow ups till closure and beyond, Kit19 automates most of your repetitive activities so you close more leads and keep your customers engaged without having to followup cumbersome processes of segmenting, targeting and sending campaigns. Your e-shop, surveys, landing pages & support ticket management can also automated through workflows that you define once and the solution keeps following them perpetually. Kit19 is evolving everyday to include more features and better functionality aiming to use Machine learning in a way that it starts to think like you while also considering the trends to suggest changes accordingly. 
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