Next Trillion Technologies Pvt Ltd jobs - Retention Specialist
Retention Specialist
Fresher
12,000 - 20,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Retention specialist communicate with customers, members, or employees to increase loyalty and retain businesses or services and quickly devise solutions to problems. They primarily communicate directly with employees, customers, or members who have issues with the organization or company.
Responsibilities:
Communicating with customers and sales representatives.
Analyzing customer behavior.
Gathering information about customer complaints.
Developing aggressive retention strategies based on customer feedback.
Negotiating with customers to renew contracts and retain business.
Meeting with the sales team to propose customer retention solutions.
Writing and presenting customer behavior reports.
Building positive relationships with customers and business associates.
Requirements:
Excellent customer service skills.
Strong conflict resolution skills.
In-depth knowledge of sales and marketing software.
Ability to remain calm and professional in stressful situations.
Advanced communication and interpersonal skills.
Empathy and patience.
Advanced organizational skills.
Job Particulars
Education
B.Com
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1227061
Job Category
Sales and Marketing
Locality Address
Andheri East
State
Maharashtra
Country
India
About Company
Next Trillion Technologies PVT. LTD. is a joint arm of Microscan Infocomtech Pvt. Ltd.
• Next Trillion Technologies PVT. LTD is a futuristic organization and has been incorporated in the business of technology since 2017.
• We have our own proprietary products like PlayboxTV-OTT & PlayboxTV-OS, a TV Operating System which has an ability and capability to create disruption in the field of broadband internet, Television and OTT industry.
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