Routing and Switching-Lead Administrator
Bengaluru
Experience : 5-8 YEARS
Job Code : 1208932
Mandatory Skills: Routing and Switching-L3
Desirable Skills: Checkpoint Firewalls and VPN-L3, Palo Alto Networks - Firewalls-L3
Language Skills: English Language-L2
Job Description:
Key skills required for the job are:
- Routing and Switching-L3 (Mandatory)WIFI-L2Software-Defined Networking - SDN-L1
- As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
- Ensure proper communication and quick resolution as a crisis manager.
- Responsible for Vendor Management and people management.
- Drives day to day operations and work plan allocation/management.
- Conduct periodic reviews with teams.
- Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders.
- Take corrective actions based on the customer satisfaction surveys.
- Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
- Effort estimation/reviews on need basis for new projects.
- Minimum work experience:5 - 8 Years