Account Manager Responsibilities:
Operating as the lead point of contact for any and all matters specific to your accounts
Building and maintaining strong, long-lasting customer relationships
Overseeing customer account management, including negotiating contracts and agreements to maximize profit
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
What does an Account Manager do?
Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.
If you are familiar with account management software (CRM),have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.
Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.
Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed.
Requirements
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
BA/BS degree in Business Administration, Sales or relevant field
Uni-Solutions is committed in continually investing into people, processes and knowledge to maintain world class service standards. Uni-Solutions helps you secure your business operations so you can better focus on opportunities Uni-Solutions creates and maintains outstanding partnership relationships and understands that the customer is always right.
We believe success stems from focus on 3 key areas of development.
People
A qualified and trained workforce is capable of great innovation and growth. Our strength is our dedicated and experienced team of employees who rise to greet every challenge.Together, we can achieve any target.
Processes
Practical, organized processes optimize production and increase efficiency. We juxtapose traditional business strategies with the latest IT tools to improve productivity.
Knowledge
Information is all powerful and knowledge is the greatest
tool available. The latest in Information technology keeps us one step ahead of
the competition.
Reach us:
P.Santhosh
VP - HR
Cell#
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