focuses on promoting a brand and driving sales through strong customer engagement, both in-person and potentially online. They are responsible for creating positive customer experiences, educating customers about products, and working with sales teams to achieve goals.
Key Responsibilities:
Customer Engagement: Greeting and engaging customers, building rapport, and creating a welcoming atmosphere.
Product Knowledge: Understanding the brand, products, and services, and effectively communicating their value to customers.
Sales Generation: Assisting in driving sales by understanding customer needs, addressing questions, and closing transactions.
Brand Promotion: Representing the brand at events, trade shows, and other promotional activities.
Social Media: Creating and posting engaging content on social media platforms to build brand awareness.
Reporting: Sharing customer feedback and sales team information.
Event Participation: Organizing and participating in promotional events and campaigns.
Relationship Building: Building relationships with customers and community partners.
Skills and Qualifications:
Excellent Communication and Interpersonal Skills: Essential for engaging with customers and building rapport.
Strong Sales Skills: Ability to understand customer needs, present products effectively, and close sales.
Marketing Knowledge: Understanding of social media, marketing campaigns, and promotional strategies.
Problem-Solving Skills: Ability to address customer concerns and find solutions.
Time Management and Organization: Managing multiple tasks and meeting deadlines.
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