As a Sales Analyst – Prepare daily, weekly and monthly reports for sales. Analyze sales and performance records, interpret results of overall sales. Extract and reduce sales data into a dashboard report structure. Coordinate the complete sales reporting process for all sales channels. Generate ad hoc reporting for Sales and Management. Provide customized reporting in support of ongoing business decisions or initiatives. Communicate results to key stakeholders in order to support informed business decisions by providing in-depth analysis Ensure current and future data and software requirements are met to provide accurate decision support to the Business Requirements As a Customer Service - Perform efficient Enquiry handling and order procedure, fostering an excellent customer care system preparing offers for the customer’s needs. Processing orders and order tracking with error prevention Show a proactive approach to the customer’s needs for information Handling customer complaints Act as a competent contact person for the customers in all services process- and product issues Deliver best in class customer support for technical issues as well as troubleshooting Cross referencing of articles Requirements and Qualifications: Bachelor's degree / Diploma / BE Min 6 years of experience as an analyst with 2-3 years of functional experience in customer care service/ sales back office and professional or similar position preferred Familiarity with sales reporting
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.