Sales Coach/Google Customer Solutions

Google
0 to 3 Years
Posted on 05 Jul 19
Job DescriptionLast Date 03 Sep 19
Sales Coach, Google Customer Solutions

Location: Hyderabad, Telangana, India

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • Experience with campaign building and optimization software (e.g., Google Ads) and relevant tools and policies.
  • Experience mentoring account managers.

Preferred qualifications:
  • 3 years of experience in Google Ads sales and/or sales enablement.
  • Track record of successfully working with cross-functional teams and building effective relationships across departments.
  • Ability to work non-standard hours.

Responsibilities:
  • Work with a vendors to build and mentor an efficient Google Ads Sales team, staying informed on Google Ads product knowledge and providing product coaching to ensure representatives build their expertise on Google products, internal tools, campaign building, process, and policy. Participate in new hire introduction trainings.
  • Review the service quality of representatives regularly against quality and compliance guidelines and providing timely feedback to ensure teams provide the best customer experience.
  • Partner with the Vendor Management team to develop coaching initiatives for representatives and create quarterly strategies for goal and and growth achievement. Use a data-driven approach to tracking and performing analyses of the pipeline (e.g., calls, pitches) and participate in growth efforts and strategy to drive higher impact.
  • Work during hours that aligned with North America's east coast working hours (EST).
  • Be an on-site Google point of contact and liaison between the Sales team and Product/Engineering to provide feedback, resolve questions on products, tools, and issues.

Job Role

Job Type

Interview Type

Face to Face Interview

Company Description
At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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