TwoT Technologies jobs - Sales Coordinator

• LOOKING FOR ONLY FEMALE CANDIDATES
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

MON TO SAT /9 TO 6.30 /CUSTOMER COORDINATION AND MARKETING
FEMALE /GOOD ENGLISH SPEAKING SKILLS AND 2 LOCAL LANGUAGES.

Responsibilities and Duties

• Communicating with clients and customers about their experiences with a product or service

• Providing advice on purchasing products or services

• Answering client or customer questions about properly using or accessing a product or service

• Taking or processing orders for a product or service

• Listening to customer or client complaints or concerns and working to resolve their issues

Key Skills
FEMALE /GOOD ENGLISH SPEAKING SKILLS AND 2 LOCAL LANGUAGES.
Required Experience and Qualifications
MBA, BE of any stream