We are looking for a Sales
Executive (to sell our latest technology machines) that will be the liaison
between our company and its potential customers. The successful candidate will
be able to accept ownership for handing customer inquiries, representing
company’s product, listen customer requirements, and convert the leads into order
/ sales and keeping customer satisfaction at the core of every decision and
- Manage large amounts of outbound and inbound calls in a timely manner
- Need to directly handle leads from B2B Portals (Like Indiamart etc.) as well as from company websites.
- Follow communication “scripts” when handling different topics
- Need to introduce our company as well as introduce our product by WhatsApp, Mail and Call [ Fluency in English & Hindi is must required ]
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM database in a comprehensible way
- Need to schedule follow up calls/mails/WhatsApp and try to convert prospects into customer/buyer and need to close the deal.
- Need to prepare formal quotations for interested buyers/prospects and send them PDF. (Company will guide you)
- All above communications (like sending quotes, calls, email replies etc.) MUST BE RESPONDED EXTREME FAST (IN SECONDS OR IN MINUTES) DURING WORKING HOURS. Laziness in respond time will not be accepted in any case.
- Frequently attend training to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets/goals
- To be continuously in touch with company back end support team and report directly to sales manager/sales director everything on daily basis.
- Strong phone and verbal communication skills along with active listening
- Fluency in English and Hindi Speaking along with order conversion skill
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Good command on laptop/desktop keyboard to type emails/WhatsApp messages