Responsibilities:
Client Acquisition: Identify and target potential clients within the HORECA industry through market research, networking, and prospecting.
Client Relationship Management: Build and maintain strong relationships with existing clients, understanding their needs, and ensuring their satisfaction with the products or services provided.
Product Knowledge: Develop a deep understanding of the company's products or services, including their features, benefits, and applications within the HORECA sector.
Sales Growth: Develop and execute strategic sales plans to achieve and exceed sales targets, including negotiating contracts, pricing, and terms.
Market Analysis: Stay up-to-date with industry trends, competitor activities, and market dynamics to adapt sales strategies and offerings.
Product Presentations: Conduct product presentations and demonstrations to showcase the value and benefits of the company's offerings.
Collaboration: Collaborate with internal teams such as marketing, product development, and customer service to ensure a seamless customer experience.
Sales Reporting: Maintain accurate records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management.
Customer Education: Educate clients about the company's products or services, providing guidance and training when necessary.
Problem Solving: Address any challenges or issues faced by clients and work toward finding suitable solutions, which may involve coordinating with other departments.
Feedback Collection: Act as a liaison between clients and the company, collecting feedback and insights to improve products, services, and the overall customer experience.
Skills:
Sales Skills: Strong sales and negotiation skills are essential for closing deals and growing revenue.
Communication: Excellent communication skills, both verbal and written, are necessary for conveying product information and building relationships with clients.
Market Research: The ability to conduct market research to identify potential clients and stay informed about industry developments.
Adaptability: The HORECA industry can be dynamic; being adaptable to changing client needs and market conditions is important.
Time Management: Effective time management skills to prioritize tasks and meet sales targets.
Customer Focus: A customer-centric approach, understanding and addressing customer needs and concerns.
Problem-Solving: The ability to identify challenges and propose solutions to meet customer requirements.
Team Collaboration: Collaboration with internal teams to ensure smooth operations and customer satisfaction.
Data Analysis: Basic data analysis skills to interpret sales data and make informed decisions.
Technological Proficiency: Familiarity with CRM software and sales-related tools for managing client relationships and tracking sales activities.
Ethical Conduct: Ethical behavior and integrity in all sales and customer interactions.
Our
Coffee is roasted in New Delhi, the centre of a new specialty coffee
revolution. Experience something beyond jut a cup of caffeine.
Our coffee story is much wider, much higher and much deeper than meets the eye. We began in-depth coffee roasting during the worldwide lockdown caused by covid-19 pandemic and lass than 5 month late we founded Saltoro Coffee Roasters with an aim to serve the people great tasting coffee cultivated by Indian farm and roasted to perfection to get the quality products.
Overview: Saltoro Coffee Roasters is a boutique coffee roasting company that is passionate about sourcing, roasting, and delivering the finest quality coffee beans. With a commitment to excellence and a deep appreciation for the art of coffee, we aim to provide coffee enthusiasts with an exceptional and flavorful experience in every cup1.The more the Jobs you apply, the higher your chances of getting a job.
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