US Process /Night Shift
• Answer calls from prospective customers.
• Use scripts to provide information about product/service features, prices etc. and present their benefits.
• Ask pertinent questions to understand the customer’s requirements.
• Persuade the customer to buy by demonstrating how services meet their needs.
• Record the customer’s personal information accurately in a computer system.
• Deal with complaints or doubts to safeguard the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and record useful information.
Wingshield Technologies Pvt Ltd
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