Bhandary School Book Pvt Ltd jobs - Sales Executive

Job Opening:Sales Executive with 2 years’ experience

Job Description:

As a Sales Executive, you will play a crucial role in facilitating smooth communication with customers for order placements, ensuring timely delivery, and maintaining optimal stock levels. Your responsibilities will encompass a range of tasks including but not limited to:

Customer Communication:

· Engage with customers via various communication channels (phone, email, in-person) to receive orders and address inquiries.

· Provide exceptional customer service by promptly responding to queries and concerns, and offering product recommendations as needed.

· Maintain a professional and courteous demeanor while interacting with customers to uphold the company's reputation.

Order Processing:

· Accurately record and process customer orders.

· Coordinate with relevant departments such as logistics and warehouse to ensure timely order fulfilment.

· Monitor order status and proactively communicate any delays or issues to customers, offering alternative solutions when necessary.

Inventory Management:

· Conduct regular stock checks to assess inventory levels and identify discrepancies.

· Organize and maintain inventory in designated racks or shelves, ensuring products are easily accessible and properly labelled.

· Collaborate with the warehouse team to arrange incoming stock and replenish shelves as needed.

Sales Support:

· Assist in generating sales leads and identifying opportunities to upsell or cross-sell products to customers.

· Collaborate with the sales team to develop strategies for enhancing customer satisfaction and driving sales growth.

Qualifications:

· Bachelor's degree in business administration, marketing, or a related field preferred.

· Proven 2 years’ experience in sales or retail.

· Willingness to extend working hours when required to accommodate business needs.

· Strong communication skills with the ability to articulate product features and benefits effectively.

· Excellent organizational skills and attention to detail to manage multiple tasks simultaneously.

· Ability to work independently as well as collaboratively within a team environment.

Job Type: Full-time

Pay: ₹13,500.00 - ₹15,000.00 per month

Benefits:

Health insurance

Leave encashment

Paid sick time

Paid time off

Provident Fund

Shift:

Day shift

Supplemental pay types:

Yearly bonus

Travel requirement:

No travel

Education:

Bachelor's (Preferred)

Experience:

Sales: 2 years (Preferred)