Royal infoTech jobs - Sales Executive

The role requires significant interaction with clients, which may be face-to-face or over the telephone. Tasks are varied and include:

• understanding customers' diverse, specific business needs and applying product knowledge to meet those needs
• ensuring the quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them
• cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
• identifying and developing new business through networking and courtesy and follow-up calls
• preparing and delivering customer presentations and demonstrations of the software, articulately and confidently
• marketing and promoting a portfolio of products by writing and designing sales literature and attending industry events
• maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals
• developing effective sales plans using sales methodology
• providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
• advising on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas
• meeting sales targets set by managers and contributing to team targets
• networking with existing customers in order to maintain links and promote additional products and upgrades
• handling hardware or software problems and faults and referring on to specialist technical colleagues
• responding to tender documents, writing proposals, reports and supporting literature
• managing workload in order to organise and prioritise daily and weekly goals
• contributing to team or progress meetings to update and inform colleagues.