One Stop Retail Pvt. Ltd. jobs - Sales Executive

• Stock shelves with products and supplies to ensure in stock conditions at all times including all kitchen storage products.
• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information to the manager.
• Collaborate with the sales team and other company departments to ensure overall customer and product satisfaction
• Meet or exceed call quotas and sales assist quotas, both personally and as a team unit.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
• Provide necessary information about products and service
• Understand customer requirements so as to provide appropriate clarifications and solutions and Route and direct customer requests to appropriate personnel.
• Manage inwards of stock and send stock management reports to reporting manager.
• Understanding cashiering and make billing of all sales for all customers

·         Handle cash transactions with customers using cash registers

·         Scan goods and collect payments

·         Issue receipts, refunds, change or tickets

·         Redeem stamps and coupons