Sales Executive

WEB MEDIA EXPERTS
Experience : Freshers
Education : BE/B.Tech
Location : Vadodara
Per Month: Rs. 10,000 - Rs. 15,000
Posted on 08 Jan 20
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Job DescriptionLast Date 08 Mar 20

•         Research and identify solutions to software and hardware issues

•         Diagnose and troubleshoot technical issues, including account setup and network configuration

•         Ask customers targeted questions to quickly understand the root of the problem

•         Track computer system issues through to resolution, within agreed time limits

•         Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

•           Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

•         Provide prompt and accurate feedback to customers

•         Refer to internal database or external resources to provide accurate tech solutions

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
WebMediaExperts is a global IT solutions with over 10  years experience and about 15 employees. We provide full-cycle services in the areas of software development, web -based enterprise solutions, web application and portal development. Combining our solid business domain experience, technical expertise, profound knowledge of latest industry trends and quality-driven delivery model we offer progressive end-to-end web solutions.
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