1. Managing a customer through the entire sales process, right from initial enquiry to delivery and after sales 2. Understand customer needs in order to help him make the best choice 3. Exceeding customer expectations so as to provide hassle free buying experience 4. Provide delightful experience to customers during entire customer journey 5. Adhere to quality of sales standards and guidelines 6. Probe and understand customer needs along with facilitating the process of decision making for the customer
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