dentify new business opportunities - including new markets, growth areas, trends, customers, products and services. Seek out the appropriate contact in an organisation. Generate leads and cold call prospective customers. Meet with customers/clients face to face or over the phone. Understand the needs of your customers and be able to respond effectively with a plan of how to meet these. Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business. Work strategically - carrying out necessary planning in order to implement operational changes. Draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal.