Should be able to create cab bookings reading emails
Preparing Cost Sheets, Vendor Management
Handle FIT / GIT queries over the call, walk-ins, & mail
Handling client escalations
Cooperating with
clients to determine their needs and advising them appropriate
destination, modes of transportations, travel dates, costs and
accommodations Deal with occurring travel problems, complaints or refunds
Acquisition of new clients.
Understanding the needs of clients and ensuring the best possible options.
Key Account Management.
A revenue driven, target based individual with a "Can Do" attitude.
Ensuring targets are met in a timely manner.
Skills:
Excellent communication skills
Should be multi-lingual
Ability to ask open-ended questions and uncover information
Ability to work as part of a team
Well organized, meticulous attention to detail with ability to multi-task