Source for prospect/ potential clients from different sources and handover to the sales team
– Reach out to clients and generate leads. Do market visits if required.
– Fix-up appointment with the client as per his/ her availability.
– Meeting up with clients and giving presentations/ details of software product & service.
– Ensuring final negotiations & timely closures of sales deals.
– Provide any after-sales support required by the client.
– Expedite the resolution of customer problems and complaints to maximize satisfaction.
– Maintaining positive business relationships to ensure future sales.
– Perform cost-benefit and need-analysis of existing/ potential customers to meet their needs.
– Coordinate sales efforts with team members and other departments.
– Achieve agreed upon sales targets and outcomes within schedule.
– Analyze the market’s potential, track sales, and status reports.
– Establish, develop and maintain positive business and customer relationships.
– Contribute to improving the product and service through continuous customer feedback.
– Provide reports on customer needs, problems, interests, competitive activities and potential for new products and services.
– Keep up-to-date on best practices and promotional trends.
– Preparing periodic sales forecast and performance to the management.
– Manage the sales team and ensure the assigned target is achieved through the team
– Train, mentor and guide the Business Development Executives.
Required Experience and Qualifications
A strong sales experience of 5 to 10 years is a must.
– Candidate must have handled a team of Sales Executives for the sale of software products.
– Should have very good communication skills and presentation skills.
– Should have a pleasing personality.
– Familiarity with BRM, BPM and CRM practices along with the ability to build productive business professional relationships.
– Highly motivated and the target is driven with a proven track record in sales.
– Excellent selling, communication and negotiation skills.
– Prioritizing, time management and organizational skills.
– Ability to create and deliver presentations tailored to the audience’s needs.
– Relationship management skills and openness to feedback.
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