R K Global jobs - Sales Manager

Sales Manager

R K Global

Ahmedabad

0 to3 Years

Salary not disclosed

Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), BFA, BSW

Job Description

Leadership and Team Management Develop and maintain a well-informed and motivated sales team by ensuring product and riding knowledge
Manage allocation of team targets to KPIs within the sales team on monthly basis with Dealer Principal and ASM and review it periodically Conduct daily morning huddle (with Sales Consultants) to review sales pipeline, and track progress towards monthly targets Drive efforts to ensure high degree of DMS and LMS adoption within the team through accurate and timely updates (leads, test drives, training updates, assessments, etc.)
Ensure adherence to mandatory training Vehicle Sales Accountable for planning the monthly, weekly, daily targets of team
Daily planning and review of the sales team basis existing pipeline for follow-up and targets Drive efforts at individual sales consultants level to ensure sales and Apparel / Accessories target achievement
Showcase strong customer orientation to ensure that the customer has a memorable and delightful brand experience through the sales process, right from first contact to final vehicle delivery
Resolving issues related to vehicle delivery in liaison with the delivery team Conducting lost order analysis and taking corrective actions
Complaint Management Actively resolve customer grievances within SLA and take follow up action to prevent recurrence as per guidance of CRM
Responsible for CSAT score target achievement for the team Additional Business Generation Ensures active participation of his team in RE marketing events to proactively establish and maintain contact with prospective customers
Process Adherence Take ownership of the sales process adherence by his/her team as prescribed by RECODE Help Delivery Manager in tracking and monitoring inventory of bikes Ensure smooth RTO and sales deliveries within prescribed timelines