Key Duties:
1. DATA ENTRY MANAGEMENT
2. INBOUND-OUT BOUND CALL HANDLING.
3. SALES AND MARKETING ON PHONE, AND DIGITAL MEDIA
4. SALES PROCESS FROM: INQUIRY TO PAYMENT FROM CUSTOMER
5. E-MAIL AND MSG TO CUSTOMERS
6. HELP TO CUSTOMERS FOR ANY SUPPORT RELATED TO PRODUCTS.
Responsibilities:
Recruit, hire, and train sales team
Set sales goals, compare performance to goals, and adjust goals as needed
Assess current team processes and procedures, identify opportunities for improvement, and implement them
Develop individual quotas and assign territories for team members
Provide detailed and accurate sales forecasts
Coach, mentor, and provide feedback to team members
Foster a competitive yet collaborative team environment
Assess individual performance through observation and measurement, and suggest corrective actions as needed