* Generate new customer leads through various channels.
* Follow up on new leads & referrals to generate business
* Resolve customer queries
* Achieving the monthly sales targets for various products & services.
* Developing and sustaining long-lasting relationships with customers.
* Screening, recruiting, and training sales employees.
* Calling potential customers to explain company products and encourage purchases.
* Answering customers' questions and escalating complex issues to the relevant departments as needed.
* Developing in-depth knowledge of company products.
* Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
* Collaborating with the marketing department to ensure that the company is reaching its target audience.
* Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
* Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
* Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.