Sales officers perform a variety of duties related to sales within their organization.
Their day-to-day tasks include conducting cold calls, developing accounts, building rapport with clients, and closing sales.
They must work with fellow sales officers, other colleagues, and upper-level managers to reach organizational sales goals.
Sales officers must stay up to date on the products and services offered by their organizations, and they must know to where to refer customer questions and issues.
They should also stay up to date on competitors' offerings and compliance topics as well. Sales officers work in an office and out in the field, generally during regular business hours. They spend the majority of their time interacting with clients.
Sales officers must have excellent interpersonal and communication skills.
They also should be able to listen carefully to clients' needs to be able to satisfy their demands.
Education in laws and regulations related to their field may be required or preferred; for example, selling to medical professionals will require specialized knowledge about healthcare information technology, HIPAA, OSHA, and technology services; sales to banks requires knowledge about financial laws and bank services.
A bachelor's degree is preferred by many employers, although the experience may often be substituted for education. The ability to pass a criminal background check is necessary.