Executive Retail Sales Job Opening in Siyaram Silk Mills Ltd at Bengaluru

A Retail Sales Executive is a frontline store or showroom role responsible for engaging customers, driving product sales, and meeting revenue targets. [1, 2, 3]

Role Overview

• Primary Objective: Turn customer interactions into completed sales while delivering a welcoming, high-quality shopping experience.

• Hierarchy Position: Frontline sales (reports to a Store Manager, Area Manager, or Sales Supervisor; typically does not carry direct management duties unless specified). [1, 2, 3, 4]

Key Responsibilities

• Customer Engagement: Greet shoppers warmly, assess their needs, budget, and preferences, and offer tailored product recommendations. [1, 2, 3]

• Product Knowledge: Maintain deep familiarity with store inventory, features, warranties, and promotional offers. [1, 2, 3]

• Sales & Upselling: Meet or exceed individual and team sales quotas through effective upselling and cross-selling. [1, 2, 3, 4]

• Transactions & POS: Process cash, card, and digital payments, returns, exchanges, and service requests via the Point-of-Sale (POS) system. [1, 2, 3, 4, 5, 6]

• Store Presentation: Help keep the sales floor, shelves, and displays clean, organized, and well-stocked. [1, 2, 3]

• Customer Support & Escalations: Handle basic customer inquiries or complaints, escalating complex pricing disputes or policy exceptions to management. [1, 2, 3]