Roles
and Responsibilities:
• Supervising and coordinating the
activities of team members
• Ensuring that team members adhere to the bank’s policies and procedures
• Monitoring and reporting on team performance
• Identifying and resolving any team issues and conflicts
• Liaising with other departments to ensure the smooth running of the team
• Training and developing team members
• Setting and achieving team objectives
• Creating and implementing strategies to increase customer satisfaction
• Maintaining accurate records and data
• Ensuring compliance with applicable laws and regulations
The candidate should have a minimum 1-year of experience in sales, banking and financial services.
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