Enlist Management consultant jobs - Sales Team Leader
Sales Team Leader
Fresher
Salary not disclosed
Posted:
4 Years ago
Views:
Applications:
Openings:
2
Job Description
Roles & Responsibilities :
Skills : Ms-Excel, Advance Excel, Reporting
- Work closely with the team, motivating and coaching them
- Hosting 1-2-1’s and team meetings
- Keeping up to date with business development and new product lines
- Reporting to the Customer Service Manager
- Manage day-to-day line activities, prioritise and make risk/impact assessments within existing processes and procedures towards achieving SLAs
- Ensure training and development plans are maintained for all team members
- Use company methodology, team input and own initiative to ensure attendance and retention targets are achieved
- Manage the fair and consistent application of performance management and disciplinary measures as necessary
- Support the Operations Manager to highlight operational risks and areas for improvement
- Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction
- Support the Head of Sales to deliver business targets and objectives and create a performance orientated culture
- Keep up to date with any industry changes affecting the business and relaying this knowledge back to the team
- Work with the management team to identify and deliver positive change and business efficiencies
- Deliver the allocated part of the operation within agreed budgets, service levels and business targets
- Escalate any appropriate problems to senior management
- Support the Senior Manager to highlight operational risks and areas for improvement.
Skills : Ms-Excel, Advance Excel, Reporting
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