2-3 yrs in BPO Sales, have to manage day-to-day operations
Managing a team size of 5 to 20 members.
Maintaining SLA target on a monthly basis to achieve desired KPI s including absenteeism and attrition within the team.
Responsibility for delivery Role
Team Leader -(NonTechnical)
Industry TypeBPO, Call Centre, ITeS
Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations
Employment TypeFull Time, Permanent
EducationUG :Any Graduate in Any Specialization