Team Leader - Asset Servicing /Financial Services (Jamshedpur based candidates)
Key Accountabilities and main responsibilities:
Leadership and culture :
- Achievement of service standards and client specific requirements regarding quality assurance, daily reporting and end of month reporting.
- Ensure the team provide accurate and complete information, solve problems and complete sales transactions in a professional and timely manner to agreed standards.
Regularly review work practices/procedures to identify opportunities to improve quality and/or productivity for different type of Financial Services (Business Loan, Personal Loan, Used Car Loan, Home Laon, LAP.
Reporting and monitoring:
- Previous supervisory experience & managing a large team size
- Previous experience in managing sales team into Financial Sector
- Ability to coach and motivate a team
- Ability to build a team and develop team performance
- Excellent verbal and written communication skills
- Exhibits high level client service skills
- Excellent problem solving skills both independently and supporting others
- Excellent time management skills, demonstrating flexibility and the ability to manage and plan in order to meet deadlines.
Should have one year experience as a Team Leader into Financial Sector.