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Sales Team Leader

Naukri Available
0.5 to 3.5 Years
25,000 - 35,000 Per Month
Posted on 03 Apr 19
Job DescriptionLast Date 03 May 19

Job Responsibilities

Deliver SLA & KPI

 Manage & motivate a team of 15+ Telesales operator

 Manage Sales target month on month (Outbound )

 Maximize Productivity

 Monitoring calls, giving feedback, Preparing reports and report to management on areas of


 Conducting team meetings, pre/post/mid shifts, BPS.

 Create future prospects for company.

 To recruit, induct, develop and support a team delivering front line customer services to ensure

resolution of enquiries, complaints and request for services at the earliest possible opportunity.

 To supervise the workload of the team, allocating team members to optimise service provision

and administrative support across the hours of the operation of the Contact Centre.

 Deliver the required volume of effective coaching.

 Attrition, Shrinkage, Roaster management.

Desired Profile

 Candidate should have excellent communication and interpersonal skills.

 Should have worked on Dialer ( Any dialer )

 Roster managment , Shrinkage, Attritiom , Performance Reports.

 Passion to do Sales

 Strong analytical skills

 Exposure in Genesys dialer and its dialing filters is preferred.

 Hands on experience MS-Office applications like Word, Excel, PPT etc.


Job Type

Interview Type

Face to Face Interview

Functional Area
Sales / BD
Company Description

We are pan level business presence with  Accenture, Wipro, QA Infotech, Aditya Infotech, Eastern Software, Path InfotechTimes Internet, Indiamart, Trade India, Matrix Cellular, Idea,  1MG Technologies, Genpact, HCL, Concentrix, British Telecom, Aegis Ltd, Convergys, EXL, InterGlobe, Just Dial, Bajaj Group, HDFC, Home Credit India, SBI Card, Bank Bazaar, Policy Bazaar,  ​ee,Frankfinn,Mindworkz,Maritnation,Times Education

 etc. We are working with 30+ startups organisation like as UrbanPro,, Koeing Solution, CarDekho, Goibibo Group, Urbanclap, TravelTriangle, OYO Rooms,  Foodpanda,  Limetray, Swiggy, Rivigo, Porter, BigBasket, Grofers, Godrej Nature Basket,  etc. 


We can help you by serving your all  Technical/Non- Technical, Sales, Business Development, AM, VP, AVP , Bulk Hiring, Voice/ Backend, Domestic, International Process requirements from Junior to senior positions.