Sales Job Responsibilities :
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
Telecaller Job Responsibilities(Female) :
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
Lead generation Responsibilities :The Lead Generator’s responsibilities and duties are outlined in the key areas below.
Sales
- To act as an ambassador for the business, and promote the centre and its products.
- To be responsible for making outbound calls on a daily basis using data provided.
- To work closely with the Sales Manager and Sales team to ensure leads are generated within
various business sectors.
- To convert the calls to new business leads.
People / Team
- To foster good relationships with all internal departments and cross-functional teams.
To proactively support their manager by suggesting new ideas and questioning thinking where
appropriate.
- To refer to senior team members for advice and support.
- To attend all staff meetings and training sessions as and when required